These terms and conditions apply to all transactions on this site. Please read them carefully and you may want to print a copy for future reference. Using this site indicates your acceptance of these terms. They do not affect your statutory rights.
All items listed on this site are owned by Homelee Furniture.
Homelee Furniture UK is owned and operated by L.J.Havern and Havern Haulage
you can contact us at: Homelee Furniture, 24 Caroline street. Wigan. WN34EL
PRICES AND PAYMENT
All prices quotes are in pound sterling and include VAT. Delivery Charges are priced separately and are dependent on the items ordered.
Payment is due on submitting your order.
Generally where an order contains more than one item, all items will be delivered at the same time once all items are available.
Delivery prices stated are for mainland UK only. Any order times stated are a guide only and we will attempt to deliver all order within the time frame specified.
Please note that it is your responsibility to be at the delivery address on the arranged and agreed date. If for any reason you become unavailable to take delivery please contact ourselves as soon as possible, in any case no later than 24 hours in advance, otherwise we reserve the right to levy a second delivery charge to cover the cost of the failed delivery.
It is your responsibility to ensure the item(s) you have ordered will pass through all access points in the home. Once delivery has been made to your door you will be responsible for your goods. Delivery is made via courier and is priced on a door to door basis.
Delivery charges to mainland UK:
Orders over the value of £500 will be delivered free of charge.
Orders under £500 are subject to a small delivery charge based on value of order:
Order value £0 to £39.99 Delivery charge £5
Order value £40 to £99.99 Delivery charge £10
Order value £100 to £299.99 Delivery charge £25
Order value £300 to £499.99 Delivery charge £40
Whilst we hold lots of stock from many suppliers from around the world, due to the vast choice available, we can't hold every item in every size, shape and colour in stock at all times, so when ordering please allow 4 -6 weeks for delivery to avoid disapointment. We will contact you before dispatching your order to check that you are ready for your goods, however if you do require something quickly, please contact us and we will check the stock levels and availability for you at that time.
Delivery dates quoted can only be regarded as a guide, although every effort will be made to meet this.
DAMAGES, MISSING PARTS AND DEFECTIVE PRODUCTS
If you receive your furniture and there is any damage, defects or missing parts you must notify us immediately, then in some circumstances we can provide you with that particular component. In the event that we are unable to supply the correct component then a full replacement will be made available, dispatched and the other one collected. This will be at our cost. A replacement item can take as long to deliver as the original.
CANCELLATIONS AND RETURNS
You may cancel your order at any time between the placement of the order and 7 days from the day after delivery. Should you wish to return your goods for any reason you must contact us within 7 days of delivery to arrange collection. This collection will be at your expense. We will provide a full refund for the purchase price of the goods within 30 days. We must receive your goods in as new condition with all accessories and components and with original packaging. A full refund to the cost of the goods is wholly conditional upon the above conditions been met and will only be authorised after a full inspection of the goods by us. Any items returned that do not conform to these conditions will be subject to surcharge or will be returned at your cost.
'Mattress' can only be returned if they are unopened in their original packaging with the seal intact. We will not accept them back otherwise.
This does not affect your statutory rights.
All our products are supplied with a 12-month manufacturer’s warranty, provided that the manufacturers care and maintenance instructions have been followed.
Wood shades and fabric do vary between one product run and another, every effort will be made to ensure consistency, but can not always be guaranteed, it is always advised to purchase all matching products at the same time, as woods also mellow with age.
As with all living products each piece of furniture is original and exhibit variations in colour, patterns and grain, these variations define the beauty of natural wood.